Forbes Technosys: Front runner in Self Service Kiosk and Transaction Automation Space

CIO Vendor BFSI industry is witnessing a paradigm shift in terms of formats and service delivery. Banks are facing fierce competition when it comes to retaining and expanding their customer base. In order to achieve this goal, banks are looking to improve their customer interface and find ways to deliver quality services through alternative mediums.


Front runner in Self Service Kiosk and Transaction Automation Space


Forbes Technosys (FTL), headquartered in Mumbai, enables banks to fulfill this objective by providing them with innovative solutions based on its transaction processing solutions, strong system integration capabilities, technical competence, knowledge of standards and security. The company is a market leader in Transaction Automation and has gained expertise in providing an innovative range of solutions.
Forbes Technosys provides products and end-to-end solutions, comprising of software with a dynamic user interface and appropriate animations, design & branding as desired by customer, and customized integration with respect to the bank’s CBS.Forbes has developed an end-to-end Cheque TruncationSolution(CTS), that has been implemented in all the leading PSU and private banks, pan India in a grid wise phased manner, following the RBI mandate of implementing it on a national basis.In addition, Forbes has developed its expertise in developing Aadhar Enabled Payment Systems (AEPS) solutions and developing payment network through Digital Wallet (E-Wallet) - all catering to Financial Inclusion needs from both security as well as last mile banking perspective.
The company has designed and developed Financial Inclusion solutions comprising of Micro ATM, Porto-Banker (Bank-in-a-Briefcase), Bank-on-wheel (A Customized Kiosk for delivery of required services), Mega banker ATM (Bank-in-a-Box) for serving rural and urban customer needs.
“Banks are currently looking for unique platforms catering to the needs of their customers and they areimplementing the most viable solution that best suits their needs. Banks are seeking technology & solution providerslike us to partner with them,” says Ajay Singh, CEO, FTL.
Forbeshas pioneered and designed various centralized and doorstep service delivery solutions capable of addressing multiple requirements like BC (Business Correspondents) Banking ,Account Opening, KYC, Cash Deposit , Money transfer and Cash Withdrawalfacilities at an affordable cost. The company has developed multiple kiosks formats based on the service delivery, multiple variants based on usability.
For enterprise mobility needs, Forbes offers e-Passbook solutions and Real Time Cash Collection Management Solutions (RTCCMS). The company has also developed its own Remote Monitoring & Management Software (RMMS) providing a real time update of Kiosks/Handhelds to the branch manager/remotely managed central monitoring station.
To lead the evolution of BFSI domain, Forbes Technosys has a dedicated ‘Centre for Innovation’ where multiple prototypes are conceptualized, tested and evaluated. Innovation at Forbes has got recognition in the form of several national and international accolades comprising of Red Herring Global 100, Red Herring Asia 100, iCMG Global Excellence award and AIMA Breakthrough Innovation award for Service delivery. Recently, the company has also been crowned as SME of the year for 2014 by Assocham (Association of Chamber of Commerce) and ICAI (Institute of Chartered Accountants of India).